In case of accident

In case of Accident

Should you be involved in a collision, the following information will assist you when reporting the details of the accident to the police and in your communications with your insurance company.

Stay Calm

Make sure no one is injured. If there are injuries, call for assistance immediately.

Report The Accident Immediately

A police report will assist in filing an accident claim with your insurance company.

Make A Sketch of the Accident Site

A sketch of the site showing the position of all vehicles and people involved will help when reporting details of the accident.

Exchange Information

Get appropriate information (name, address, phone, insurance, etc.) from all parties involved - including witnesses.

Don't Sign A Tow Authorization

Insist that your vehicle be taken to the nearest Audi Dealer Collision Centre.

Know Your Rights

  • Contact your insurance company as soon as possible after the accident. Your insurance company may wish to direct you to a body shop they know and trust for a repair estimate.
  • Make sure your insurance company knows that you expect the repair to be carried out using Genuine Audi Collision Parts.
  • Make sure your insurance company knows that you expect your vehicle to be restored to its pre-accident condition at a Audi Dealer Collision Centre by Audi Trained Technicians.